Dispatcher Commmunication System
CCS system, unifies radio, telephony, intercom, and hoot-n-holler with real-time visibility and one-click actions for faster incident response.
Flexible audio-device routing enabling simultaneous calls and conferences on multiple devices.
Radio Fleet Panel for real-time, at-a-glance visibility and control of every radio with status, talkgroups, location, and alerts—for faster, one-click operator action.
Monitoring Panel for continuous supervision of multiple calls with individual voice-activity indicators, enabling broadcast or multicast communication.
Radio Stations Panel for Centralized, real-time oversight of each base station status, channels, health, alarms, and remote controls, for instant, one-click operator action.
Activity & Control Pad with detailed info for every field team member.
Financial Communications System
NTrade System rovides Trader-grade voice, hoot-n-holler, and pmessaging across desk, mobile, and turrets, integrated with workflows for rapid, compliant client engagement.
Free Seating fot total user mobility
Intercom Voice messages are played in real time through the operator's speaker.
Several simultaneous calls and conferences across multiple devices.
Visibility and proactive engagement in Operator’s communications within the same group.
Hoot-n-Holler for continuous monitoring of multiple calls with individual voice-activity indicators, enabling broadcast or multicast communication.
Real-Time Auditing: Contextual recording, traceable to participants and business/operational events, transcribed and monitored throughout the call.
Compliance, Recording and Playback System
Eterna System enables standardized, quality-controlled recordings with transcripts and full audit trails, contextualized by participants, channels, and business events.
Painel de Filtros com diversos critérios de metadados
Painel de resultado com informações de contexto de Sessões
Controle de Reprodução
- Reproduz conversa;
- Controla Velocidade;
- Exporta conversa;
- Exporta transcrição;
- Apresenta e inclui anotações.
Auditoria:
- Anotações
- Marcações
Transcrição apresentada ao tempo da conversa reproduzida.